Terms & Conditions
Last Updated: February 28, 2026
PLEASE READ THESE TERMS CAREFULLY BEFORE USING AUREYA
Agreement to Terms
By downloading, installing, or using Aureya (the "App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use the App.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Aureya ("we," "us," or "our").
1. Description of Service
1.1 What Aureya Does
Aureya is a mobile application that provides:
- AI-powered skin analysis from selfies and body area photos (neck, hands, arms, legs, feet)
- Personalized skincare routine recommendations
- Product recommendations based on your skin profile
- Food logging and dietary insights
- Progress tracking for your skincare journey
1.2 What Aureya Does NOT Do
Aureya does NOT:
- Provide medical advice, diagnosis, or treatment
- Replace professional dermatological care
- Guarantee any specific results
- Prescribe medications or treatments
- Act as a medical device or healthcare provider
2. Medical Disclaimer
2.1 Not Medical Advice
THIS IS CRITICAL — PLEASE READ CAREFULLY:
- Aureya is a wellness and skincare information app only
- It is NOT a medical device and is not FDA-approved
- It does NOT diagnose, treat, cure, or prevent any disease
- All information is for educational purposes only
- AI analysis is not a substitute for professional medical evaluation
2.2 Consult Healthcare Professionals
You should always consult a dermatologist or qualified healthcare provider:
- Before starting any new skincare routine
- If you have a skin condition or concern
- If you experience adverse reactions to products
- For diagnosis or treatment of medical conditions
2.3 Emergency Situations
If you believe you have a medical emergency:
- Do NOT rely on Aureya
- Call 911 or your local emergency number immediately
- Contact your healthcare provider
2.4 No Doctor-Patient Relationship
- Using Aureya does not create a doctor-patient relationship
- We are not healthcare providers
- We do not review or approve medical decisions
2.5 Limitation of Liability for Medical Issues
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We are NOT liable for any medical conditions that develop or worsen
- We are NOT liable for adverse reactions to products we recommend
- We are NOT liable for decisions you make based on our recommendations
- We are NOT liable for delays in seeking professional medical care
- We are NOT liable for reliance on our AI analysis instead of professional diagnosis
By using Aureya, you acknowledge and accept these risks.
3. Eligibility
3.1 Age Requirements
You must be at least 13 years old (or 16 in the EU) to use Aureya.
- Users under 18 need parental/guardian consent
- We may verify age through account registration
- We reserve the right to terminate accounts of underage users
3.2 Legal Capacity
You represent that you:
- Have the legal capacity to enter into this agreement
- Are not prohibited from using the App by law
- Will comply with all applicable laws and regulations
4. Account Registration
4.1 Creating an Account
To use Aureya, you must:
- Provide accurate and complete information
- Create a secure password
- Keep your account credentials confidential
- Notify us immediately of unauthorized access
4.2 Account Responsibility
You are responsible for:
- All activity under your account
- Maintaining the security of your account
- Any actions taken using your account
- Ensuring your contact information is current
4.3 Account Termination
We may suspend or terminate your account if you:
- Violate these Terms
- Provide false information
- Engage in fraudulent activity
- Abuse or harass other users or our team
- Use the App for illegal purposes
5. Acceptable Use Policy
5.1 You MAY:
- Use the App for personal, non-commercial purposes
- Take selfies for facial skin analysis
- Photograph body areas (neck, hands, arms, legs, feet) for skin analysis
- Log your meals and skincare routine
- Share your progress (with privacy controls)
- Provide feedback and suggestions
5.2 You MAY NOT:
- Use the App for commercial purposes without permission
- Reverse engineer, decompile, or disassemble the App
- Attempt to gain unauthorized access to our systems
- Upload harmful code, viruses, or malware
- Scrape or copy content without permission
- Impersonate another user or person
- Upload photos (face or body area) of anyone other than yourself without consent
- Use the App to harass, abuse, or harm others
- Violate any applicable laws or regulations
- Circumvent any security features
- Use bots or automated tools
- Create multiple accounts to abuse features
5.3 Consequences of Violations
Violations may result in:
- Warning and account suspension
- Permanent account termination
- Legal action and reporting to authorities
- Loss of access without refund
6. User Content
6.1 Your Content
"User Content" includes:
- Face selfies and body area photos you upload
- Food logs you create
- Notes and comments you add
- Any other content you submit
6.2 License to Your Content
By submitting User Content, you grant us a:
- Non-exclusive license (you still own your content)
- Worldwide license (to serve users globally)
- Royalty-free license (we don't pay per use)
- Transferable license (if we're acquired)
- Sublicensable license (to use cloud services)
Purpose: To operate the App, provide services, improve AI, and fulfill legal obligations.
6.3 Your Representations
You represent that your User Content:
- Does not violate any laws
- Does not infringe third-party rights
- Is accurate and not misleading
- Does not contain harmful content
6.4 Content Removal
We may remove User Content that:
- Violates these Terms
- Infringes intellectual property
- Contains illegal or harmful material
- Is reported by other users
6.5 Backup Your Content
- We are not responsible for loss of User Content
- You should maintain backups
- Download your data regularly
7. Product Recommendations
7.1 Affiliate Disclosure
- We may earn commissions from product purchases
- Affiliate links are clearly marked
- Commissions do not affect our recommendations
- Our AI prioritizes your needs, not commissions
7.2 No Guarantees
We do NOT guarantee that:
- Recommended products will work for you
- Products are suitable for your specific needs
- You will achieve specific results
- Products are in stock or available
- Prices are accurate or current
7.3 Third-Party Products
- We do not manufacture or sell products
- We are not responsible for product quality
- Product safety is the manufacturer's responsibility
- Returns and refunds are handled by retailers
- Read product labels and ingredient lists carefully
7.4 Allergies and Reactions
CRITICAL:
- Always patch test new products
- Check ingredients for allergens
- Discontinue use if you experience irritation
- We are NOT liable for allergic reactions
- Consult a dermatologist before use if you have sensitive skin
8. Intellectual Property
8.1 Our Intellectual Property
The App and its content are protected by:
- Copyright © 2024 Aureya
- Trademark rights
- Patent rights (if applicable)
- Trade secret laws
8.2 Limited License to You
We grant you a limited, non-exclusive, non-transferable license to:
- Download and use the App on your device
- Access features for personal use
- View and interact with content
8.3 Restrictions
You may NOT:
- Copy, modify, or create derivative works
- Sell, rent, or lease the App
- Remove copyright or trademark notices
- Use our brand name without permission
- Extract or reuse any AI models or data
8.4 Feedback
If you provide feedback or suggestions:
- We may use them without compensation
- You assign all rights to us
- We have no obligation to implement them
9. Privacy and Data Protection
9.1 Privacy Policy
Your privacy is important. Please review our Privacy Policy which explains:
- What data we collect
- How we use your data
- How we protect your photos
- Your privacy rights
9.2 Data Use Consent
By using Aureya, you consent to:
- Collection of personal information
- Processing of your face selfies and body area photos for AI analysis
- Use of anonymized data to improve our service
- Data transfers to service providers (Firebase, Google Cloud)
9.3 Data Security
We implement security measures, but:
- No system is 100% secure
- You use the App at your own risk
- We are not liable for data breaches beyond our control
10. Payments and Subscriptions
10.1 Pricing
If you purchase paid features:
- Prices are displayed in the App
- Prices may change with 30 days' notice
- Taxes may apply based on your location
10.2 Subscriptions
Aureya offers the following auto-renewable subscription plans:
- Aureya Premium Monthly — $9.99/month, billed monthly, auto-renews every month
- Aureya Premium Annual — $99.99/year, billed annually, auto-renews every year
- Aureya Premium Lifetime — $149.99, one-time purchase
Subscription details:
- Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period
- Payment is charged to your Apple ID or Google Play account at confirmation of purchase
- Your account will be charged for renewal within 24 hours prior to the end of the current period
- You can manage and cancel subscriptions in your device's subscription settings
- Cancellation takes effect at the end of the current billing period
- No refunds for partial periods
10.3 In-App Purchases
- Processed through the app marketplace associated with your device
- Subject to the terms and conditions of that marketplace
- Refunds are handled by the platform provider according to its policies
10.4 Free Trial
If we offer free trials:
- Free trials available to new users only
- You will be charged unless you cancel before trial ends
- Cancel at least 24 hours before trial ends
11. Disclaimers and Limitations of Liability
11.1 "AS IS" Disclaimer
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Accuracy of AI analysis
- Reliability or availability
- Non-infringement
- Error-free operation
11.2 No Guarantee of Results
We do NOT guarantee:
- Skin improvement or specific results
- Product effectiveness
- AI accuracy or precision
- App availability or uptime
- Freedom from bugs or errors
11.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We are NOT liable for indirect, incidental, or consequential damages
- We are NOT liable for lost profits or revenue
- We are NOT liable for lost data or content
- We are NOT liable for business interruption
- We are NOT liable for medical issues related to product use
- We are NOT liable for skin damage or adverse reactions
- We are NOT liable for delays in seeking medical care
Maximum Liability: Our total liability is limited to the amount you paid us in the 12 months before the claim (or $100 if you used the free version).
11.4 Basis of Bargain
These limitations are fundamental to our agreement. Without them, we could not offer the App at the current price.
11.5 State Law Variations
Some jurisdictions do not allow limitation of liability for certain damages. In those jurisdictions, our liability is limited to the fullest extent permitted by law.
12. Indemnification
You agree to indemnify and hold harmless Aureya, its officers, employees, and affiliates from any:
- Claims arising from your use of the App
- Violation of these Terms
- Violation of any laws or regulations
- Infringement of third-party rights
- User Content you submit
- Medical issues resulting from product use
This means you will cover our legal costs if we're sued because of your actions.
13. Third-Party Services
13.1 Integrations
The App uses third-party services:
- Firebase (Google) for data storage and authentication
- Gemini AI (Google) for face and body area skin analysis
- Payment processors for in-app purchases
13.2 Third-Party Terms
You must also comply with:
- Google's Terms of Service
- Apple's Terms and Conditions (iOS)
- The terms and conditions of the app marketplace where you downloaded the App
13.3 No Responsibility
We are not responsible for:
- Third-party service availability
- Changes to third-party terms
- Third-party data practices
14. Dispute Resolution
14.1 Governing Law
These Terms are governed by applicable laws of the United States and, where applicable, the laws of your state of residence, without regard to conflict of law principles.
14.2 Arbitration Agreement
PLEASE READ THIS CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute arising from these Terms or the App will be resolved through binding arbitration, NOT in court.
What is Arbitration?
- A private dispute resolution process
- Less formal than court
- Decision by a neutral arbitrator
- Enforceable like a court judgment
You Waive Your Right To:
- Sue in court (except small claims)
- Have a jury trial
- Participate in class actions
Exception: Small claims court (disputes under $10,000).
14.3 Arbitration Process
- Provider: American Arbitration Association (AAA)
- Rules: AAA Consumer Arbitration Rules
- Location: Your city of residence
- Costs: We pay arbitration fees for claims under $10,000
- Attorney Fees: Each party pays own attorney fees
14.4 Class Action Waiver
You agree to resolve disputes individually, not as part of a class or consolidated action.
14.5 Opt-Out of Arbitration
You may opt out within 30 days of first using the App by emailing:
- Email: contact@aureya.io
- Subject: "Arbitration Opt-Out"
- Include: Your name, email, and "I opt out of arbitration"
14.6 Jurisdictional Variations
If arbitration is unenforceable in your jurisdiction, disputes will be resolved in courts of competent jurisdiction in the United States.
15. Changes to Terms
15.1 Right to Modify
We may update these Terms at any time:
- Changes posted with "Last Updated" date
- Material changes notified via email or in-app
- Continued use after changes = acceptance
15.2 Notice Period
- Minor changes: Effective immediately
- Material changes: 30 days' notice
15.3 Your Options
If you disagree with changes:
- Stop using the App
- Delete your account
- Arbitration opt-out (if applicable)
16. Termination
16.1 By You
You may terminate by:
- Deleting your account in Settings
- Emailing support@aureya.io
- Uninstalling the App
16.2 By Us
We may terminate your access:
- Immediately for serious violations
- With 30 days' notice for any reason
- Without refund if terminated for cause
16.3 Effect of Termination
Upon termination:
- Your license to use the App ends
- We may delete your User Content after 30 days
- Provisions that should survive (e.g., liability limitations) remain in effect
17. General Provisions
17.1 Entire Agreement
These Terms (with Privacy Policy) constitute the entire agreement between you and Aureya.
17.2 Severability
If any provision is found unenforceable, the rest remain in effect.
17.3 No Waiver
Our failure to enforce any right does not waive that right.
17.4 Assignment
- You may NOT assign these Terms
- We may assign to affiliates or in business transfers
17.5 Force Majeure
We are not liable for delays or failures due to circumstances beyond our control (natural disasters, internet outages, etc.).
17.6 Electronic Communications
You consent to receive communications electronically, which satisfy legal notice requirements.
17.7 Language
The English version of these Terms controls in case of translation discrepancies.
18. Contact Information
Questions about these Terms?
- Email: contact@aureya.io
- Support: support@aureya.io
- Mail: Available upon request at contact@aureya.io
Response Time: We aim to respond within 5 business days.
19. Acknowledgment
BY USING AUREYA, YOU ACKNOWLEDGE THAT:
- You have read and understood these Terms
- You agree to be bound by these Terms
- You understand Aureya is not medical advice
- You will consult healthcare professionals for medical concerns
- You consent to AI processing of your face selfies and body area photos
- You accept all risks associated with using the App
- You waive certain legal rights (arbitration, class action)
- You are at least 13 years old (16 in EU)
If you do not agree, do not use the App.
Thank you for using Aureya responsibly!
Copyright 2024–2026 MoLabs LLC. All rights reserved.
Version History:
- v1.0 — November 13, 2025 — Initial Terms of Service
- v2.0 — February 28, 2026 — Added body area photo analysis, updated user content and consent sections